Fast’s goal is to look for ways to save our customers time, effort, and money—to exceed expectations! We want our customers to become "raving fans" of Fast Industries. To accomplish this, we have developed an integrated approach to customer service that focuses on these critical areas:
- — Manufactured to store fixture and label/signage specifications using statistical process control (SPC) for consistent quality.
- — Personal attention to your account to expedite your orders and ensure smooth processing. Our automatic e-mail Confirmation of Purchase Order data and Shipping data are proprietary programs that provide immediate and convenient notification.
- — Our exclusive "best practice" logistics system is a "Fast Advantage!" We’ve saved some of our customers thousands of dollars in shipping costs and drastically reduced delivery times. Fast has the highest delivery reliability records with one of the world’s largest retailers!
The Customer Service Team is available from 8:00 a.m. to 5:00 p.m. E.S.T.
